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Quality Assurance Engineer

Edmonton, AB • Remote
Full-time, Permanent

About Smart Access

Smart Access offers retailers a new learning model to train and reskill frontline workers faster, more effectively, and at scale. Our location-aware frontline training platform runs on workers’ mobile devices to deliver training that is tailored to the exact work situation, personalized to the individual, and can be consumed in seconds. We equip learning & development and operations leaders at the largest retailers to create and distribute learning content to the frontline in days, and rapidly measure learning effectiveness.

Job Description

We are looking for a motivated Quality Assurance Engineer to join our growing team and solve the difficult problem of taking a fundamentally different approach to enterprise learning across web / mobile interfaces and the physical world. The ideal candidate has a passion for creating frictionless digital experiences, taking strategic insights from our users and customers, and turning them into beautifully designed products for the modern workforce.

What you will do:

  • Liaise with Designers, Developers and Product Managers to identify system requirements. Review requirements, quality specifications and technical design documents to provide timely and meaningful feedback
  • Develop and apply testing processes for new and existing products to meet client needs
  • Identify KPIs for product quality. Track quality assurance metrics, like defect densities and open defect counts
  • Create detailed, comprehensive, and well-structured test plans and test cases
  • Estimate, prioritize, plan and coordinate quality testing activities
  • Design, develop and execute automation scripts using Open Source tools
  • Perform thorough regression testing
  • Investigate the causes of non-conforming software and work to identify solutions
  • Monitor the debugging process. Identify, record, document thoroughly
    and track bugs. Follow bugs through to resolution
  • Coordinate feature releases
  • Prepare and present reports and metrics to leadership
  • Stay up to date with new testing tools and test strategies

Where you are in your development:

  • You’re level-headed and can build consensus in a group. You’re comfortable working with a small team, as well as leading a big presentation for a Fortune 500 company
  • Strong organizational skills to manage multiple projects at once, as well as the ability to plan, schedule, execute and report up to leadership
  • Team player who likes to take ownership
  • Curious about technology and believe in constant learning

Who you are:

  • Demonstrated experience in quality assurance
  • Proven experience in software development
  • Strong knowledge of software QA methodologies, tools and processes
  • Excellent written and verbal communication skills, with strong interpersonal and presentation skills
  • Solid organizational skills, including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office suite or Google Apps.
  • Hands on experience with automated testing tools; experience with mobile automated testing
  • Experience testing product features in Django, Python, HTML, CSS, Javascript, Svelte
  • Solid knowledge of SQL, databases, and scripting; experience with GitHub
  • Experience with performance and/or security testing is a plus
  • Experience with API testing is a plus
  • Experience with Cloud platforms (Google, Azure) is a plus
  • Bachelor / Masters degree in Computer Science, Engineering or an equivalent field of study and / or equivalent work experience
  • Energetic, flexible, collaborative, and proactive with the intention of flawless execution
  • 5+ years of related experience preferred

What we offer:

  • Opportunity to develop scalable systems for Fortune 500 customers and their workforces
  • Growing team with room for advancement
  • Opportunity to solve real world problems in retail and workforce enablement
  • Exciting, fast-paced environment

Additional Information

Smart Access is a Remote employee company at this time. You will be working from your home during your employment. Resumes without a cover letter will not be considered. We would like to thank you in advance for applying! Because we receive an overwhelming number of applications, only those candidates selected for interviews will be contacted.