Smart Access iQmetrix partnership employee training

Smart Access Joins Zebra Technologies’ PartnerConnect Program

Smart Access is an approved Zebra Technologies’ ISV partner. Our modern training software has been tested and certified as compatible with Zebra’s latest mobile devices used in retail. Learn more about this partnership and its benefits.

Why leading retailers are using next-gen training to ramp up supply chain performance

Over the past year, the retail supply chain has been thrust into the spotlight to meet and exceed customer expectations. The goal? Improve, speed, agility and resilience. See why leading retailers are training employees differently to ramp up warehouse performance.

Why Learning Management Systems (LMSs) are failing retail

The rapid changes of the past year left many companies struggling with the speed, effectiveness and cost of their approach to on the job training for frontline staff. See why LMSs are failing retail’s frontline.

Can knowing a worker’s location advance frontline retail training?

Retail workers are overwhelmed with current training, even when using quick-to-consume microlearning. See how indoor location data can help make retail training less overwhelming and workers more productive.

Smart Access Joins iQmetrix Partner Ecosystem

Smart Access’ location-aware employee training system now available to iQmetrix telecom retail clients

VANCOUVER, BC – April 13, 2021 – iQmetrix, provider of North America’s leading telecom retail management software, has joined forces with technology innovator Smart Access and welcomed them to its extensive partner ecosystem. iQmetrix clients can now leverage the Smart Access location-aware mobile performance support platform to dramatically improve on-the-job training. 

The Smart Access platform enables rapid creation and delivery of job-specific training and product content to frontline workers. It enables telecom retailers to train store associates fast, effectively, and at scale. Bite-sized content is delivered to employees’ mobile devices using QR codes and near-field communications technology (NFC), which is embedded throughout the store and back office. This technology delivers on-the-spot training that is tailored to the exact work situation, is personalized to the individual’s role, and can be consumed in seconds. Smart Access accelerates store associates’ journey to productivity, helping retailers adapt operations quickly so they can compete at the pace of modern retail. 

“Telecom retail workers are critical to delivering a seamless customer experience. The Smart Access mobile performance support platform gets new workers trained and productive six times faster than traditional learning management systems so they can deliver consistent, high-quality service from the frontline,” said Tim Regnier, CEO of Smart Access. “Our location-aware technology is a powerful addition to iQmetrix’s partner network and supports telecom retail operations to be more agile, efficient, and productive.”

The iQmetrix partner ecosystem is constantly expanding, helping its clients’ businesses grow in efficiencies and revenue. Joanne Helm, Vice President of Partner Management at iQmetrix, added, “We launched our partner ecosystem to enable our customers to work seamlessly with key vendors that complement our software. Adding services like a mobile performance support platform is key to providing clients with tools to increase efficiency at the employee level and customer satisfaction at the company level.” 

###

Smart Access delivers fast employee training

About iQmetrix

iQmetrix’s intelligent retail management software is designed to power the telecom industry. Our software is built around enabling telecom retailers to deliver a buy-anywhere strategy through multi-channel inventory management and digital retail solutions; make data-driven decisions using powerful reporting; and unify storefronts and digital channels for a consistent customer experience, in-store, online, and anywhere else. For 20 years, we’ve been passionate about helping the leading brands in telecom to grow by providing excellent software, services, and expertise that enables them to adapt and thrive. Learn more at www.iQmetrix.com

About Smart Access 

Smart Access’ location-aware mobile support platform equips retailers to train and reskill frontline workers faster. With training embedded on the store and warehouse floor, we accelerate speed to competency for frontline workers, reducing onboarding time and equipping retailers to reskill workers rapidly as operations shift. The technology runs on worker’s mobile devices and delivers microlearning that is tailored to the exact work situation, personalized to the individual, and can be consumed in seconds. Retail leaders can create and distribute learning content to the frontline in days, and measure learning effectiveness with real-time analytics. Learn more at www.smartaccess.io.

Media Contacts

Chantel Elliott
marketing @ smartaccess.io

Joannah Connolly
[email protected]