Retail Stores

Enhance retail sales performance with
on-the-job training

Retail workforce management software to standardize job and product knowledge across locations.

retail-worker

Associates need on-the-job guidance on the floor

Retail managers are desperate for a consistent way to offer on-the-job guidance that fosters self-sufficiency. Without it, associates are forced to leave the store floor, taking them away from assisting customers. Performance, productivity and sales all suffer as a result.

What if retail leaders had visibility into frontline performance?

With access to complete performance analytics, you get real-time visibility into frontline operational and skill gaps to help you understand where associates can improve. Smart Access’ retail workforce management software also delivers mobile skill building — quick, how-to videos and checklists — that workers easily consume on their devices in seconds.

retail-cellular

How Smart Access benefits retailers

Frontline workers need better access to guidance to enhance their product knowledge and contribute more effectively.

Instant access to skill building

Associates easily find how-to-answers on their mobile devices and consume them without leaving the store floor. 

Meaningful coaching

Smart Access can be used to facilitate coaching between managers  and the frontline to support worker performance.

Performance monitoring

With remote monitoring of performance, retail leaders can take immediate action to facilitate improvement in real-time.

how to improve retail store performance

How a retail store chain improved sales performance

Smart Access equips a major US enterprise with standardized on-the-job guidance and improves store performance by 4%.

Retailers who use Smart Access

Grocery

Grocery

Drugstore

Drugstore

Fashion

Fashion

Convenience stores

Convenience stores

Cellular

Cellular

Home improvement

Home improvement

Are you a retail store ready to improve worker performance?

Book a meeting so we can learn more about your business and show you how Smart Access can help you pinpoint performance issues, improve workforce productivity and level up quality and brand experience.