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Case Study: Get your operations frontline performing consistently, lessons from Your Wireless
High turnover and non-stop onboarding have led to quality and consistency issues at the frontline for many organizations. And research...
Thrive versus survive – the role of frontline workers in agile supply chain management
While some retailers and their fulfillment and distribution centers have tackled a ton of evolution in the last few years...
Why Learning Management Systems (LMSs) are failing retail
Across the US, large retailers such as Walmart, Target and Kroger, seek to attract and retain top talent. With hundreds...
Case study: Retail store chain improves store performance with standardized job and product knowledge guidance across 250 stores
How can I meet sales targets and deliver an exceptional customer experience - while overcoming the challenges of continuous hiring...
Your Wireless Signs with Smart Access to Provide On-the-Spot Training to Store Employees
This announcement was jointly announced by iQmetrix and Smart Access and originally published here. VANCOUVER, BC—September 16, 2021—Verizon authorized retailer...
Case study: Major retailer accelerates new employees onboarding
How can I get my new frontline hires productive faster, with less drain on management? That was the challenge faced...
Smart Access Joins Zebra Technologies’ PartnerConnect Program
Smart Access mobile performance support platform is now a Zebra Technologies' partner, making it easy for retailers using Zebra mobile...
Smart Access Joins iQmetrix Partner Ecosystem
Smart Access’ location-aware employee training system now available to iQmetrix telecom retail clients VANCOUVER, BC – April 13, 2021 –...
Can knowing a worker’s location advance frontline retail training?
Most of us use our phone map apps everyday - whether to find the best driving route or plan a...