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agile supply chain starts with your frontline workers

Thrive versus survive – the role of frontline workers in agile supply chain management

While some retailers and their fulfillment and distribution centers have tackled a ton of evolution in the last few years...
LMSs fail at getting operations updates and SOPs to the floor fast Retailers need a better solution

Why Learning Management Systems (LMSs) are failing retail

Across the US, large retailers such as Walmart, Target and Kroger, seek to attract and retain top talent. With hundreds...
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Your Wireless Signs with Smart Access to Provide On-the-Spot Training to Store Employees

This announcement was jointly announced by iQmetrix and Smart Access and originally published here. VANCOUVER, BC—September 16, 2021—Verizon authorized retailer...
Case study: faster new employee onboarding with Smart Access

Case study: Major retailer accelerates new employees onboarding

How can I get my new frontline hires productive faster, with less drain on management?  That was the challenge faced...
smart access joins zebra technologies

Smart Access Joins Zebra Technologies’ PartnerConnect Program

Smart Access mobile performance support platform is now a Zebra Technologies' partner, making it easy for retailers using Zebra mobile...
Smart Access iQmetrix partnership employee training

Smart Access Joins iQmetrix Partner Ecosystem

Smart Access’ location-aware employee training system now available to iQmetrix telecom retail clients VANCOUVER, BC – April 13, 2021 –...
how knowing worker location can advance retail training

Can knowing a worker’s location advance frontline retail training?

Most of us use our phone map apps everyday - whether to find the best driving route or plan a...
what's next for QSR technology innovation

The next tech innovation for quick-service restaurants (QSR): location-aware training for the frontline

As more restaurant and QSR technology solutions enter the market, restaurant owners and operators have more options than ever before...
reskilling upskilling operational resiliency

How reskilling and upskilling frontline workers builds operational resilience

The pandemic has shed a light on how important frontline workers are to supporting operational resilience. Gartner defines operational resilience...
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All truth is found on the floor of the store – Why social learning is vital for frontline worker productivity

“All truth is found on the floor of the store” - I heard Frank Blake, former Chairman & CEO of...