5 year anniversary

Thrive versus survive – the role of frontline workers in agile supply chain management

We’ve become accustomed to seeing warehouses with robotic inventory management and drone monitoring as part of agile supply chain management, but what does an agile future look like for frontline workers?

How reskilling and upskilling frontline workers builds operational resilience

The pandemic has shown us that operational resilience is essential in modern retail. See how equipping your frontline to reskill and upskill continuously builds resilience as a retailer.

4 reasons why contextual learning is a retail training gamechanger

Retailers are equipping their workers to learn more efficiently during the pandemic. Here’s how contextual learning is changing retail training.

All truth is found on the floor of the store – Why social learning is vital for frontline worker productivity

Today’s frontline workers are short on time and want to learn their own modern way. Conventional training is simply not meeting their needs. Help frontline workers be productive by boosting microlearning with social learning.

Spotlight is on the retail frontline and retail training: NextPoint 2020 takeaway

When North America’s major retailers gathered to discuss what’s next in innovation at NextPoint 2020, the topic that drew most attention was human capital management. How can retailers ready their frontline for the new pace of change?

Smart Access launches Go-Roll™ how-to videos, equipping retailers to capture and distribute retail training in days

With the launch of Go-Roll, Smart Access equips retailers to capture and distribute how-to videos for retail training in just days.

Smart Access counts down to 48Hrs in the Valley, another milestone in a year of growth

Smart Access counts down to 48Hrs in the Valley, an exclusive investor and mentorship program for Canada’s most promising early-stage startups.

How is retail productivity being killed by status quo training?

There have been 110 major retail bankruptcies since 2015, and…

Product improvements from Smart Access: Articles, surveys, assessments and more

We’re continuously expanding the Smart Access platform to better support…

An open letter to essential retailers

Dear Retail Leader, Like so many others, I am working…

5 years of Smart Access: changing the future of workforce productivity

It’s been 5 years since the journey began with Smart Access. 

Today we’re working with fantastic retailers and building innovative game-changing systems. But like all startups, we started from zero. 

We had to build up and start making revenue to capitalize on key opportunities and gain traction. 

In the early days, we worked in automated retailing, display and smart shelving, with the goal to support great customer experiences. 

But we started to think about how we could best support retailers with a focus on their workforce.

Three years in, Smart Access evolved from driving great customer experiences to boosting retail’s workforce productivity.

Now we’re two years into offering a workforce productivity and performance tool: the Smart Access platform. We’re very proud of this meaningful, valuable platform that supports workers in taking the next right action on the retail and warehouse floor. 

Fortunately, we had the support of fantastic people along the way.

I’m grateful for the incredible, capable people who’ve provided input into our business and believed in what we’re doing. People like Gord White who helped us identify the key drivers of what any enterprise needs. 

I’m grateful for the relationships we’ve built through investors, the startup community in Edmonton and Calgary, the mentors at Creative Destruction Lab. They helped us raise funds, understand what it meant to build a world class product, and see a little around the corner.

I’m grateful to sit on the NextPoint Advisory Board and for the relationships I’ve built in this community.

I’m grateful for the team we assembled – their hard work, commitment, and encouragement.  Every day we strive for excellence, to work on something important and build something that’s valuable.

As we move ahead into the rest of 2020 and into 2021, much change is continuing to happen. Smart Access has an opportunity to be a part of this change and the new world that’s emerging. This includes post-COVID retail and operations, the hyper acceleration of connectivity and the changing worker mindset.

In the next coming months, we’re looking forward to spending more time with the tech, retail and investor communities. We’re excited to be chosen for 48 Hours in the Valley, to participate in Virtual NextPoint 2020 and ShopTalk Meetup

We’re also focusing on expanding our product to better support frontline workers learning in the flow of work. Watch for new product features to be released that bring internal systems closer to the frontline, customized to your business and workforce needs.

Thanks for a great 5 years!

Tim Regnier, Founder & CEO, Smart Access