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Posts by Tim Regnier

Frontline workers keep quitting? The key is likely your frontline managers

By Tim Regnier | June 6, 2022
we need to equip frontline managers to be effective coaches

What can be done to keep frontline workers loyal and keep frontline managers from quitting? See how to equip frontline managers and supervisors to be effective one-on-one coaches to improve worker performance and retention.

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Thrive versus survive – the role of frontline workers in agile supply chain management

By Tim Regnier | May 10, 2022
agile supply chain starts with your frontline workers

We’ve become accustomed to seeing warehouses with robotic inventory management and drone monitoring as part of agile supply chain management, but what does an agile and efficient future look like for frontline workers?

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Case study: Major retailer improves supply chain performance by getting new hires productive 62% faster

By Tim Regnier | March 2, 2022
Case study update: major retailer get supply chain workforce productive faster

How do large retailers improve their supply chain performance, while overcoming the challenges of high turnover and worker absenteeism? See how a major US retailer got new hires proficient 62% faster and improved their distribution center throughput by 4%.

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Your Wireless Signs with Smart Access to Provide On-the-Spot Training to Store Employees

By Tim Regnier | September 16, 2021

Verizon authorized retailer integrates with iQmetrix partner Smart Access to improve staff proficiency and create service consistency across its 100 stores.

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Case study: Major retailer accelerates new employees onboarding

By Tim Regnier | June 16, 2021
Case study: faster new employee onboarding with Smart Access

How can I get new frontline hires productive faster? That was the challenge faced by a major retailer with more than 200,000 employees across North America. Using Smart Access they found a way to equip frontline workers to gain new skills 6x faster on the job. Read how.

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Smart Access Joins Zebra Technologies’ PartnerConnect Program

By Tim Regnier | May 4, 2021
smart access joins zebra technologies

Smart Access is an approved Zebra Technologies’ ISV partner. Our modern training software has been tested and certified as compatible with Zebra’s latest mobile devices used in retail. Learn more about this partnership and its benefits.

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Smart Access Joins iQmetrix Partner Ecosystem

By Tim Regnier | April 13, 2021
Smart Access iQmetrix partnership employee training

Smart Access has joined the iQmetrix Partner Ecosystem. iQmetrix’s telcom retail clients can now leverage the Smart Access location-aware mobile performance support platform to dramatically improve their on-the-job training.

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Can knowing a worker’s location advance frontline retail training?

By Tim Regnier | January 13, 2021
how knowing worker location can advance retail training

Retail workers are overwhelmed with current training, even when using quick-to-consume microlearning. See how indoor location data can help make retail training less overwhelming and workers more productive.

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Create & deploy retail training videos in 1 week

By Tim Regnier | December 16, 2020

Accelerated video is transforming retail training. See how you can create and deploy videos to adapt your retail workforce in days, not weeks.

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The next tech innovation for quick-service restaurants (QSR): location-aware training for the frontline

By Tim Regnier | December 8, 2020
what's next for QSR technology innovation

When COVID-19 arrived, it devastated the restaurant industry – billions lost in sales, massive layoffs, and restaurant closures. See how rapid adoption of technology helped QSRs pivot and survive, and the next technology they can’t afford to ignore.

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Recent Posts

  • Case Study: Get your operations frontline performing consistently, lessons from Your Wireless
  • Frontline workers keep quitting? The key is likely your frontline managers
  • Thrive versus survive – the role of frontline workers in agile supply chain management
  • Why Learning Management Systems (LMSs) are failing retail
  • Case study: Retail store chain improves store performance with standardized job and product knowledge guidance across 250 stores

Recent Comments

  • Why social learning is vital for frontline worker productivity - Smart Access on Smart Access launches quick how-to videos, equipping retailers to capture and distribute retail training in days

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