Smart Access Go-Roll

Why Learning Management Systems (LMSs) are failing retail

The rapid changes of the past year left many companies struggling with the speed, effectiveness and cost of their approach to on the job training for frontline staff. See why LMSs are failing retail’s frontline.

Can knowing a worker’s location advance frontline retail training?

Retail workers are overwhelmed with current training, even when using quick-to-consume microlearning. See how indoor location data can help make retail training less overwhelming and workers more productive.

The next tech innovation for quick-service restaurants (QSR): location-aware training for the frontline

When COVID-19 arrived, it devastated the restaurant industry – billions lost in sales, massive layoffs, and restaurant closures. See how rapid adoption of technology helped QSRs pivot and survive, and the next technology they can’t afford to ignore.

Thrive versus survive – the role of frontline workers in agile supply chain management

We’ve become accustomed to seeing warehouses with robotic inventory management and drone monitoring as part of agile supply chain management, but what does an agile future look like for frontline workers?

How reskilling and upskilling frontline workers builds operational resilience

The pandemic has shown us that operational resilience is essential in modern retail. See how equipping your frontline to reskill and upskill continuously builds resilience as a retailer.

4 reasons why contextual learning is a retail training gamechanger

Retailers are equipping their workers to learn more efficiently during the pandemic. Here’s how contextual learning is changing retail training.

All truth is found on the floor of the store – Why social learning is vital for frontline worker productivity

Today’s frontline workers are short on time and want to learn their own modern way. Conventional training is simply not meeting their needs. Help frontline workers be productive by boosting microlearning with social learning.

Spotlight is on the retail frontline and retail training: NextPoint 2020 takeaway

When North America’s major retailers gathered to discuss what’s next in innovation at NextPoint 2020, the topic that drew most attention was human capital management. How can retailers ready their frontline for the new pace of change?

Smart Access launches quick how-to videos, equipping retailers to capture and distribute retail training in days

With the launch of Go-Roll, Smart Access equips retailers to capture and distribute how-to videos for retail training in just days.

Smart Access counts down to 48Hrs in the Valley, another milestone in a year of growth

Smart Access counts down to 48Hrs in the Valley, an exclusive investor and mentorship program for Canada’s most promising early-stage startups.

Create & deploy retail training videos in 1 week

Being able to rapidly create training content and get it to the store or warehouse floor has proven vital during the pandemic. The new precedents being set in training speed are likely to raise the bar for all retailers to rapidly train and reskill workers. 

Typically it takes large retail organizations at least six weeks to prepare new learning content with another week or more to deliver that new training material to frontline workers. This considerable effort delays getting knowledge out and can make retailers resistant to adapting and improving operations.  

With Smart Access, videos are kept secure in the application and video creation and distribution takes 5 steps, and just a few days:

  1. Learning or instructional leaders prepare a shot list for the how-to video.
  2. The shot list is assigned to a frontline worker to capture video mini clips.
  3. Leaders view the shots, cut what’s not useful, tag and save them with no more than 30 words of explanation per mini clip.
  4. Leaders push how-to videos to the store or warehouse floor.
  5. Frontline workers immediately access videos, usage is tracked.

“YouTube has shown us the power and popularity of short how-to videos, and Instagram stories have shown us how these clips can be rapidly made and shared,” explained Tim Regnier. “Not only do users love to consume them, they know how to create them. We’ve taken those signals from billions of users and developed safe, engaging, rapid corporate learning for retailers.”

go-roll rapid retail training videos
Smart Access features rapid video creation to allow retailers to cut the training time in distributing new SOP direction across their frontlines from several weeks to just days.

Rapid training creation & content control

While Smart Access draws on frontline workers to capture video moments to help rapidly create videos –  this is curated training, not free for all user-generated video sharing. Throughout the process, operations and L&D leaders maintain content control. Learning leaders can select only useful clips for training, edit them and control captions that overlay the clips. Topics, content and distribution remain in L&D control while freeing teams to create and distribute learning at a new pace.

Value for retailers

One retailer cut the training time in distributing new SOP direction across their frontlines from 6 weeks down to 3 days.  Not only is the speed of content creation a new advantage for them but early measurement of learning effectiveness shows much higher viewership and application of the new procedures than traditional learning.

Get to know quick how-to videos from Smart Access

Find out how you can add rapid video content creation to the learning program or LMS you have in place.

get the rapid video retail training ebook