If you want to achieve significant building performance improvements today, consider this long overlooked and often underappreciated area of operations: employee observations. And not the same old observations, where you just have two or three general questions that apply to everyone, regardless of role. No: I’m talking about well-designed, SOP-centric, function-specific observations that ultimately result…
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Just watching frontline employees at work can be the key to significantly increasing performance—if you do it right. While we’ve seen a number of companies using observations in warehouse or distribution center settings, they’ve typically done so in a very narrow, limited way; for example, they may limit their efforts to observing and coaching low-performing…
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This is a joint blog post from Connors Group and Smart Access. When distribution operations look to address labor shortages, improve productivity, or reduce costs, they often turn to Labor Management Systems. A well designed and implemented Labor Management System can address those concerns. When the Labor Management System is effectively installed with multi variable…
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How do continuous improvement leaders in warehouse operations drive productivity gains in warehouse operations? See how market leaders are improving operational performance with a new model of frontline performance management.
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What can be done to keep frontline workers loyal and keep frontline managers from quitting? See how to equip frontline managers and supervisors to be effective one-on-one coaches to improve worker performance and retention.
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How do large retailers improve their supply chain performance, while overcoming the challenges of high turnover and worker absenteeism? See how a major US retailer got new hires proficient 62% faster and improved their distribution center throughput by 4%.
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Over the past year, the retail supply chain has been thrust into the spotlight to meet and exceed customer expectations. The goal? Improve, speed, agility and resilience. See why leading retailers are training employees differently to ramp up warehouse performance.
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Accelerated video is transforming retail training. See how you can create and deploy videos to adapt your retail workforce in days, not weeks.
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Retailers are equipping their workers to learn more efficiently during the pandemic. Here’s how contextual learning is changing retail training.
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