Verizon authorized retailer integrates with iQmetrix partner Smart Access to improve staff proficiency and create service consistency across its 100 stores.
How can I get new frontline hires productive faster? That was the challenge faced by a major retailer with more than 200,000 employees across North America. Using Smart Access they found a way to equip frontline workers to gain new skills 6x faster on the job. Read how.
Smart Access is an approved Zebra Technologies’ ISV partner. Our modern training software has been tested and certified as compatible with Zebra’s latest mobile devices used in retail. Learn more about this partnership and its benefits.
Smart Access has joined the iQmetrix Partner Ecosystem. iQmetrix’s telcom retail clients can now leverage the Smart Access location-aware mobile performance support platform to dramatically improve their on-the-job training.
Why leading retailers are using next-gen training to ramp up supply chain performance
Over the past year, we’ve seen supply chain come into the spotlight as a key way to meet and even exceed customer expectations. It’s no surprise, then, that 40% of retail leaders expect to increase their total supply chain investment, according to Bain & Company.
Their goals? To improve speed, agility and resilience.
But you can’t do that without changing the way you manage, train and communicate with employees.
A truly agile — and anti-fragile — supply chain involves more than alternate sourcing, new transportation routes and improved logistics. An adaptive frontline workforce is also an essential ingredient.
Boost your supply chain strength with next-gen training
Leading retailers such as Walmart are embracing new ways of organizing, training, re-skilling and cross skilling their workforces to achieve the agility they need for today’s fast-changing market conditions.
See how leading retailers are successfully replacing task-specific training with cross-training, and how next-gen training platforms can get you on the path to supply chain success in our whitepaper developed with Retail Touchpoints.
Get the white paper to learn:
- How workforce training and communication are changing
- How taking a next-gen approach can lower the cost of attracting, training and retaining supply chain talent
- How to make new workers productive on day one without impacting supervisor productivity