Quick Stats


12%

Building performance increase

41%

Increase to employee retention

50%+

reduction in ramp time
(From 13 weeks to 6 weeks)

Three Pillars of Operational Excellence

Operations leaders often know when they’re falling short—but not why. Smart Access identifies and closes the 20–40% gap between workforce behavior and known best practices.

Proactive SOP Execution

Proactive SOP Execution

Digitize and enforce floor-level execution standards:

  • SOPs translated into structured, on-floor programs
  • Job function–based workflows
  • Systematic observation programs
Floor-Level-Visibility

Floor-Level Visibility

Gain insight into real-time performance issues and behavior gaps:

  • Track observations, skills, certifications
  • Full associate performance profiles
  • Flexible reporting dashboards
Data-Driven Improvement (2)

Data-Driven Improvement

Convert observations into measurable performance gains:

  • Update SOPs based on real feedback
  • Optimize coaching effectiveness
  • Enable continuous improvement at scale
See How We Close the Gap

Common Questions Answered

View All FAQs

Fix operational gaps by unlocking frontline excellence

Live, Adaptive SOPs

Transform static documents into dynamic playbooks that evolve with every shift, based on real-world usage and coaching feedback.

Unified Frontline Operations

Centralize ramp, skill-building, and certification programs per job function to orchestrate labor across functions and facilities with precision.

Turn Observations into Outcomes

Launch floor and network-wide programs with embedded images, videos, and notes to drive consistent coaching and SOP adherence.

Guided Skill Building

Empower workers with contextual, role-specific, guided skill development.

Works With Your Existing Systems

No overhaul required. Smart Access fits seamlessly into your tech stack:

  • LMS Integration
  • Labor Management
  • HRIS Integration
  • WMS Integration
  • Multi-language Support for Global Ops

ROI and Financial Impact

Smart Access delivers measurable returns by aligning behavior with standards:

Cut onboarding costs by

50%

Boost retention by

41%

Increase productivity by

12%

Typical ROI within

6 months

Large Retailer Case Study

After implementing Smart Access, a leading retailer saw:

  • 12%

    increase in productivity

  • 64%

    increase in employee retention

  • $4–$6M

    in savings per 1,000 employees

Who Benefits Most?

Smart Access is built for operators managing:

Multi-location

Multi-location
distribution (5+ sites)

Post-acquisition

Post-acquisition
system alignment

Rapid workforce expansion

Rapid workforce
expansion

High-variation job roles

High-variation
job roles

Perfect for retail, food distribution, and 3PL operations navigating dynamic market demands.

What Our Customers Are Saying

“Smart Access deeply shares the goal of productivity at the frontline. Their platform pinpoints where standards aren’t being followed and gives leaders the tools to close the gaps.”

—Senior Manager, Supply Chain Learning Top-20 Retailer
12% increase in facility performance

“By improving our observation process, we’re able to coach across the entire facility and see meaningful gains. When SOPs are followed, everything flows smoother.”

—Manager, Learning & Development Top-50 Retailer
6% improvement within 8 weeks

“Smart Access is our go-to platform for frontline operations. Supervisors are spending less time on admin and more on meaningful coaching—and we’re seeing results.”

— Director, Supply Chain Operations 7% improvement within 8 weeks
7% improvement within 8 weeks

Security and Data Management

Smart Access is built with enterprise-grade security

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Ready to Close the Gap Between Standards and Performance?

Discover how Smart Access can help you drive SOP adherence, improve coaching, and increase frontline output—at scale.