Equip frontline managers to pinpoint
and fix workforce issues

Digitize existing worker training materials into actionable operations guidance for your frontline.

4%

Increase per shift output

64%

Less training time for new hires

19%

Higher retention across locations

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The Frontline Performance Management platform for operations impact

Operations leaders know when they are falling short on quality or output but often can't spot why.

Smart Access frontline workforce performance platform gives you visibility into skills gaps, feedback tools and self-serve skill building for frontline workers all on mobile.

We help you ramp up your warehouse, manufacturing and store performance with consistent and quality output across teams and locations.  

Who uses Smart Access?

Supply chain & distribution

Guiding efficiency in shipping, receiving and safe work practices — warehouse or curbside.

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Manufacturing

Helping you unlock labor productivity to consistently produce more goods per shift.

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Retail stores

Tackling high employee turnover rates and rapidly changing operating procedures.

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Fix operations shortfalls via your frontline teams

Frontline workforce analytics - gain visibility into skill gaps by facility, team or across operations

1:1 coaching that works - in-person performance observations with strong and struggling workers to ensure correct, consistent behaviors 

Self-serve skill building - equip workers with on-the-job guidance from the warehouse or manufacturing floor

What our customers are saying

Top-100 retailer gets hires productive 64% faster on its supply chain

“Smart Access deeply shares the goal of productivity at the frontline. Their platform identifies and breaks through performance issues on the floor, creating a direct coaching connection and delivering bite-sized task guidance that’s easy to consume.”

Senior Manager Supply Chain Learning

Your Wireless teams increase sales with one-stop shop for answers

“Associates are instantly alerted to new phone models, contracts, insurance changes - everything that’s always changing. We’ve seen that the more they know, the more they earn customer trust and sell well.”

Manager of Store Learning & Development

Major retailer racks up 4% per shift performance improvement

“When you ask workers to leave what they are doing to solve problems, you lose productivity. Job roles and processes don’t stay static. That isn’t how supply chains work today. With Smart Access your frontline is continuously skill building and gaining proficiency.”

Director Supply Chain Operations

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