How it works: Unlock frontline performance
Drive continuous improvement with real-time visibility into frontline performance gaps, with mobile skill-building and frontline feedback tools to fix them.
Accelerate frontline worker performance
Performance support that improves workforce output and quality by 4%.




How our performance support
platform serves retail leaders
Complete performance analytics
Gain visibility into operational and performance gaps - across teams and locations to know where to improve.
Mobile skill building
Instant how-to-answers consumable in seconds, without leaving the store or warehouse floor.
Frontline feedback tools
Managers can easily support associate performance and provide meaningful coaching even remotely.
Security standards that let you sleep at night
Dependable storage and backup
Cloud data is securely stored in different locations around the world, and we test disaster and backup plans annually
Encryption expertise
Strong, effective encryption protocols keep your data from being read or stolen if it's intercepted.
Privacy controls
Anything you upload into Smart Access is kept private, backed up daily and never shared with third parties.
Certifications
ISO 27001 via Google Cloud Platform, SOC II via Google Cloud Platform and CSA CAIQ 3.1.
Mobile specifications
Multiplatform: Android, iOS, RF devices
Direct app store download
Lightweight: Won't strain wifi
Minimal IT support required
Deployment takes just four weeks
Customizable platform
A robust ecosystem of features means that Smart Access can be easily customized for different use cases. We help you transform your existing training materials into bite-size content that your workers can easily consume in the flow of work.
How we guide you through your deployment
Discover
We start with the discovery of relevant use cases and gather requirements.
Develop
We use what we learned in the discover phase to develop your content and build out your Smart Access experience.
Deploy
Your Smart Access solution is deployed in your customer environment - to both devices and locations.
Determine
Post deployment, we continuously measure performance and determine ways to improve.