How it works: Unlock frontline performance
Equip managers to drive continuous improvement with the only frontline workforce performance platform that gives visibility into skills gaps, feedback tools and self-serve skill building for frontline workers - all on mobile.
Accelerate frontline worker performance
Performance support that improves workforce output and quality by 12%.
How our performance support
platform serves operations leaders
Frontline feedback tools
Managers can easily support associate performance and provide meaningful coaching in-person.
Complete performance analytics
Gain visibility into workforce operational and skill gaps - across teams and locations to know where to improve.
Security standards that let you sleep at night
Dependable storage and backup
Cloud data is securely stored in different locations around the world, and we test disaster and backup plans annually
Strong, effective encryption protocols keep your data from being read or stolen if it's intercepted.
Anything you upload into Smart Access is kept private, backed up daily and never shared with third parties.
ISO 27001 via Google Cloud Platform, SOC II via Google Cloud Platform and CSA CAIQ 3.1.
Multiplatform: Android, iOS, RF devices
Direct app store download
Lightweight: Won't strain wifi
Minimal IT support required
Deployment takes just four weeks
A robust ecosystem of features means that Smart Access can be easily customized for different use cases. We help you transform your existing operations training materials into digital guidance for the frontline and equip managers with tools to measure and impact worker progress.
How we guide you through your deployment
We start with the discovery of relevant use cases and gather requirements.
We use what we learned in the discover phase to develop your content and build out your Smart Access experience.
Your Smart Access solution is deployed in your customer environment - to both devices and locations.
Post deployment, we continuously measure performance and determine ways to improve.