How it works: Unlock frontline performance
Equip managers to drive continuous improvement with the only frontline workforce performance platform that gives visibility into skills gaps, feedback tools and self-serve skill building for frontline workers - all on mobile.
Accelerate frontline worker performance
Performance support that improves workforce output and quality by 4%.
How our performance support
platform serves operations leaders
Frontline feedback tools
Managers can easily support associate performance and provide meaningful coaching in-person.
Complete performance analytics
Gain visibility into workforce operational and skill gaps - across teams and locations to know where to improve.
Operations guidance
Skill-building guidance including searchable how-to-answers supports the frontline in taking the right action.
Security standards that let you sleep at night
Dependable storage and backup
Cloud data is securely stored in different locations around the world, and we test disaster and backup plans annually
Encryption expertise
Strong, effective encryption protocols keep your data from being read or stolen if it's intercepted.
Privacy controls
Anything you upload into Smart Access is kept private, backed up daily and never shared with third parties.
Certifications
ISO 27001 via Google Cloud Platform, SOC II via Google Cloud Platform and CSA CAIQ 3.1.
Mobile specifications
Multiplatform: Android, iOS, RF devices
Direct app store download
Lightweight: Won't strain wifi
Minimal IT support required
Deployment takes just four weeks
Customizable platform
A robust ecosystem of features means that Smart Access can be easily customized for different use cases. We help you transform your existing operations training materials into digital guidance for the frontline and equip managers with tools to measure and impact worker progress.
How we guide you through your deployment
Discover
We start with the discovery of relevant use cases and gather requirements.
Develop
We use what we learned in the discover phase to develop your content and build out your Smart Access experience.
Deploy
Your Smart Access solution is deployed in your customer environment - to both devices and locations.
Determine
Post deployment, we continuously measure performance and determine ways to improve.
Read how we’re changing the future of frontline
performance management.
Frontline workers keep quitting? The key is likely your frontline managers
Case Study: Get your operations frontline performing consistently, lessons from Your Wireless
