Platform Capabilities

Get your frontline performing - faster

Equip managers to pinpoint and fix workforce skill gaps at the warehouse or manufacturing floor with Smart Access.

How it works: Unlock frontline performance

Equip managers to drive continuous improvement with the only frontline workforce performance platform that gives visibility into skills gaps, feedback tools and self-serve skill building for frontline workers - all on mobile.

Accelerate frontline worker performance

Performance support that improves workforce output and quality by 4%.

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Track and monitor individual worker performance to pinpoint areas of improvement.

Gain cross-operations visibility into workforce performance and identify workers with retention risk.

Support managers to give constructive feedback and develop managerial skills.

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Data analytics at the individual performance level - available by location and role - help operations leaders diagnose and solve performance issues.

Facilitate frontline coaching by supporting managers to easily give feedback and content.

Assessments quickly identify gaps in your workers' knowledge base and fill them.

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Access and search for training content by role, location or task in one platform

Digital skill building ensure workers are completing the right action

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Managers and supervisors can coach and support workers from the floor via mobile device

Lightweight application that works with any enterprise or consumer devices on Android or iOS

How our performance support
platform serves operations leaders

Frontline feedback tools

Managers can easily support associate performance and provide meaningful coaching in-person.

Complete performance analytics

Gain visibility into workforce operational and skill gaps - across teams and locations to know where to improve.

Operations guidance

Skill-building guidance including searchable how-to-answers supports the frontline in taking the right action.

Security standards that let you sleep at night

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Dependable storage and backup

Cloud data is securely stored in different locations around the world, and we test disaster and backup plans annually

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Encryption expertise

Strong, effective encryption protocols keep your data from being read or stolen if it's intercepted.

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Privacy controls

Anything you upload into Smart Access is kept private, backed up daily and never shared with third parties.

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Certifications

ISO 27001 via Google Cloud Platform, SOC II via Google Cloud Platform and CSA CAIQ 3.1.

Mobile specifications

Multiplatform: Android, iOS, RF devices

Direct app store download

Lightweight: Won't strain wifi

Minimal IT support required

Deployment takes just four weeks

Customizable platform

A robust ecosystem of features means that Smart Access can be easily customized for different use cases. We help you transform your existing operations training materials into digital guidance for the frontline and equip managers with tools to measure and impact worker progress.

How we guide you through your deployment

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Discover

We start with the discovery of relevant use cases and gather requirements.

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Develop

We use what we learned in the discover phase to develop your content and build out your Smart Access experience.

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Deploy

Your Smart Access solution is deployed in your customer environment - to both devices and locations.

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Determine

Post deployment, we continuously measure performance and determine ways to improve.

Read how we’re changing the future of frontline
performance management.

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