Smart Access Go-Roll

Case study: Major retailer accelerates new employees onboarding

How can I get new frontline hires productive faster? That was the challenge faced by a major retailer with more than 200,000 employees across North America. Using Smart Access they found a way to equip frontline workers to gain new skills 6x faster on the job. Read how.

Smart Access Joins Zebra Technologies’ PartnerConnect Program

Smart Access is an approved Zebra Technologies’ ISV partner. Our modern training software has been tested and certified as compatible with Zebra’s latest mobile devices used in retail. Learn more about this partnership and its benefits.

Smart Access Joins iQmetrix Partner Ecosystem

Smart Access has joined the iQmetrix Partner Ecosystem. iQmetrix’s telcom retail clients can now leverage the Smart Access location-aware mobile performance support platform to dramatically improve their on-the-job training.

Why leading retailers are using next-gen training to ramp up supply chain performance

Over the past year, the retail supply chain has been thrust into the spotlight to meet and exceed customer expectations. The goal? Improve, speed, agility and resilience. See why leading retailers are training employees differently to ramp up warehouse performance.

Smart Access launches quick how-to videos, equipping retailers to capture and distribute retail training in days

EDMONTON, ALBERTA – October 7, 2020 – Smart Access, a software company focused on building an adaptive workforce through its mobile productivity platform, today launched quick how-to videos at ShopTalk Meetup – North America’s major conference to envision the future of retail. Smart Access equips retailers to gather, edit and distribute how-to videos in just days, so frontline workers can rapidly learn and adapt to shifting standard operations procedures (SOPs) and health & safety protocols.

“COVID has shed a light on just how long it takes to get new training to frontline associates on the store or warehouse floor,” said Smart Access CEO Tim Regnier. “The lag time of traditional learning creation and distribution is a major barrier to retailers being able to adapt and compete, and keep workers and customers safe, not only during the pandemic but at the rapid pace of retail that has become the new normal.”

Typically it takes large retail organizations at least six weeks to prepare new learning content with another week or more to deliver that new training material to frontline workers. This considerable effort delays getting knowledge out and can make retailers resistant to adapting and improving operations.  

With Smart Access, videos are kept secure in the application and video creation and distribution takes 5 steps, and just a few days:

  1. Learning or instructional leaders prepare a shot list for the how-to video.
  2. The shot list is assigned to a frontline worker to capture video mini clips.
  3. Leaders view the shots, cut what’s not useful, tag and save them with no more than 30 words of explanation per mini clip.
  4. Leaders push how-to videos to the store or warehouse floor.
  5. Frontline workers immediately access videos, usage is tracked.

“YouTube has shown us the power and popularity of short how-to videos, and Instagram stories have shown us how these clips can be rapidly made and shared,” explained Tim Regnier. “Not only do users love to consume them, they know how to create them. We’ve taken those signals from billions of users and developed safe, engaging, rapid corporate learning for retailers.”

Retailers interested in learning more about quick how-to videos are invited to book a demo.

About Smart Access

Smart Access is building an adaptive workforce by equipping frontline workers to do the right work. Our workforce productivity platform helps retailers to rapidly onboard, upskill and adapt worker roles as operations shift. Smart Access provides personalized task guidance to workers’ mobile devices, accessed from learning connection points on the store or warehouse floor. We transform hard-to-process information into real-time task direction that ensures frontline workers do the right work and learn continuously, in the flow of their work. Learn more at www.smartaccess.io.

Media Inquiries:

Chantel Elliott
marketing @ smartaccess.io

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