Retail Operations

we need to equip frontline managers to be effective coaches

Frontline workers keep quitting? The key is likely your frontline managers

By Tim Regnier / August 4, 2022 / Comments Off on Frontline workers keep quitting? The key is likely your frontline managers

What can be done to keep frontline workers loyal and keep frontline managers from quitting? See how to equip frontline managers and supervisors to be effective one-on-one coaches to improve worker performance and retention.

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LMSs fail at getting operations updates and SOPs to the floor fast Retailers need a better solution

Why Learning Management Systems (LMSs) are failing retail

By Greg Barone / April 20, 2022 / Comments Off on Why Learning Management Systems (LMSs) are failing retail

Lots of retailers use Learning Management Systems to train frontline workforces. So why isn’t an LMS right for distributing operations updates and SOPs? Because supporting warehouse and store frontline performance demands technology built from the floor.

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