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Best Practices / Featured / Future of Work

Observations: Harnessing the power of people to improve performance

Best Practices / Featured / Future of Work

Improved observations: the starting point for better building performance

Best Practices / Featured / Future of Work

Observations: The most undervalued tool in your warehouse or distribution center

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Case Study: Get your operations frontline performing consistently, lessons from Your Wireless

By Greg Barone | June 21, 2022
High turnover and non-stop onboarding have led to quality and consistency issues at the frontline for many organizations. And research...
agile supply chain starts with your frontline workers

Thrive versus survive – the role of frontline workers in agile supply chain management

By Tim Regnier | May 10, 2022
While some retailers and their fulfillment and distribution centers have tackled a ton of evolution in the last few years...
LMSs fail at getting operations updates and SOPs to the floor fast Retailers need a better solution

Why Learning Management Systems (LMSs) are failing retail

By Greg Barone | April 20, 2022
Across the US, large retailers such as Walmart, Target and Kroger, seek to attract and retain top talent. With hundreds...
smart access joins zebra technologies

Smart Access Joins Zebra Technologies’ PartnerConnect Program

By Tim Regnier | May 4, 2021
Smart Access mobile performance support platform is now a Zebra Technologies' partner, making it easy for retailers using Zebra mobile...
reskilling upskilling operational resiliency

How reskilling and upskilling frontline workers builds operational resilience

By Lini Sarma | November 10, 2020
The pandemic has shed a light on how important frontline workers are to supporting operational resilience. Gartner defines operational resilience...
employee-covid-safety-min

All truth is found on the floor of the store – Why social learning is vital for frontline worker productivity

By Tim Regnier | October 22, 2020
“All truth is found on the floor of the store” - I heard Frank Blake, former Chairman & CEO of...
Smart Access Go-Roll

Smart Access launches quick how-to videos, equipping retailers to capture and distribute retail training in days

By Tim Regnier | October 7, 2020
EDMONTON, ALBERTA – October 7, 2020 – Smart Access, a software company focused on building an adaptive workforce through its...
Smart Access 48 Hrs cohort 2020

Smart Access counts down to 48Hrs in the Valley, another milestone in a year of growth

By Tim Regnier | September 29, 2020
EDMONTON, ALBERTA – September 29, 2020 – Smart Access, a software company focused on building an adaptive workforce through its...
5 year anniversary

5 years of Smart Access: changing the future of workforce productivity

By Tim Regnier | September 16, 2020
It’s been 5 years since the journey began with Smart Access.  Today we’re working with fantastic retailers and building innovative...
store-closing-min

How is retail productivity being killed by status quo training?

By Tim Regnier | August 19, 2020
There have been 110 major retail bankruptcies since 2015, and yet retailers like Amazon and Walmart continue to scale. What...