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The Frontline Performance Management platform for operations impact

Gain complete performance analytics, mobile skill-building and feedback tools to support workforce performance.

Equip frontline workers with quick how-to guidance tailored to their exact work situation.

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Who uses Smart Access?

Retail stores

Tackling high employee turnover rates and rapidly changing operating procedures.

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Supply chain & distribution

Guiding efficiency in shipping, receiving and safe work practices — warehouse or curbside.

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Quick service restaurants

Helping you meet the high expectations of your customers across many locations.

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Fix store and warehouse shortfalls via your frontline workforce

Get real-time visibility into frontline operational and skill gaps to know where to focus and improve.

Connect managers to frontline workers with feedback tools to capture observations, give skill building guidance & measure progress.

Deliver mobile skill building that associates can consume in seconds without leaving the frontline.

What our customers are saying

Top-100 retailer gets hires productive 64% faster on its supply chain

“Smart Access deeply shares the goal of productivity at the frontline. Their platform identifies and breaks through performance issues on the floor, creating a direct coaching connection and delivering bite-sized task guidance that’s easy to consume.”

Senior Manager Supply Chain Learning

Your Wireless teams increase sales with one-stop shop for answers

“Associates are instantly alerted to new phone models, contracts, insurance changes - everything that’s always changing. We’ve seen that the more they know, the more they earn customer trust and sell well.”

Manager of Store Learning & Development

Major retailer racks up 4% per shift performance improvement

“When you ask workers to leave what they are doing to solve problems, you lose productivity. Job roles and processes don’t stay static. That isn’t how supply chains work today. With Smart Access your frontline is continuously skill building and gaining proficiency.”

Director Supply Chain Operations

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