Platform Capabilities
Equip managers to pinpoint and fix workforce process gaps on the floor with Smart Access.
Equip managers to drive continuous improvement with the only frontline operations platform that gives visibility into skills gaps, feedback tools and self-serve skill building for frontline workers – all on mobile.
Performance support that improves workforce output and quality by 12%.
Track and monitor individual worker adherence to SOPs to pinpoint areas of improvement.
Gain cross-operations visibility into workforce performance and identify workers with retention risk.
Support managers to give constructive feedback and develop managerial skills.
Reporting quickly identifies gaps in knowledge and processes so they can be closed
Ability to sort and filter data based on facility, shift, leader, job function, timeframe, etc.
Reporting quickly identifies gaps in knowledge and processes so they can be closed
Access and search for training content by role, location or task in one platform
Digital skill building ensure workers are completing the right action
Track and monitor individual worker adherence to SOPs to pinpoint areas of improvement.
Gain cross-operations visibility into workforce performance and identify workers with retention risk.
Support managers to give constructive feedback and develop managerial skills.
Cloud data is securely stored in different locations around the world, and we test disaster and backup plans annually
Strong, effective encryption protocols keep your data from being read or stolen if it's intercepted.
Anything you upload into Smart Access is kept private, backed up daily and never shared with third parties.
ISO 27001 via Google Cloud Platform, SOC II via Google Cloud Platform and CSA CAIQ 3.1.
After implementing Smart Access, a leading retailer saw:
Managers can easily support associate performance and provide meaningful coaching in-person.
Gain visibility into workforce operational and skill gaps – across teams and locations to know where to improve.
Get a summary of opportunities for improvement across the entire facility.
A robust ecosystem of features means that Smart Access can be easily customized for different use cases. We help you transform your existing operations training materials into digital guidance for the frontline and equip managers with tools to measure and impact worker progress.
We start with the discovery of relevant use cases and gather requirements.
We use what we learned in the discover phase to develop your content and build out your Smart Access experience.
Post deployment, we continuously measure performance and determine ways to improve.
Post deployment, we continuously measure performance and determine ways to improve.
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