QSR

A revolving door of workers puts QSRs at risk 

QSR technology for onboarding that's efficient, and yields high quality customer service across teams, can help them survive.

How do you equip your workforce to provide consistent quality service?

Even before COVID-19 ushered in new cleaning and safety protocols, it was vital for quick-service restaurants to continuously recruit and train new workers quickly and effectively to meet expansion goals and offer consistent experiences across locations.

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High worker turnover comes with repercussions

A revolving door of employees or a crop of new staff members who don’t do the right work means a higher risk of a bad experience for customers, which could damage an organization’s brand reputation.

To survive and thrive, Quick Service Restaurants (QSRs) require time-efficient onboarding that yields high quality customer service across teams, while limiting upfront, expensive, in-person training — that’s only possible during off-hours.

How does Smart Access serve QSRs?

Task guidance helps workers take the next right action tailored to their skill level, with no disruptions to their flow of work.

Touchless service for customers

With product knowledge in their hands, workers can provide touchless help quickly to a customer from behind the counter at a safe physical distance.

Reduced onboarding time

From day one, workers can gain proficiency faster as they onboard with tasks and training tailored to their skill level.

Boost knowledge retention

Help workers retain knowledge with proven microlearning formats: videos, checklists and tips.

Reskill as pandemic protocols shift

Keep workers on the floor as they learn new COVID-19 protocols in their flow of work.

Ready to accelerate learning for your QSR workforce?