Retail Operations

we need to equip frontline managers to be effective coaches

Frontline workers keep quitting? The key is likely your frontline managers

By Tim Regnier / August 4, 2022 / Comments Off on Frontline workers keep quitting? The key is likely your frontline managers

What can be done to keep frontline workers loyal and keep frontline managers from quitting? See how to equip frontline managers and supervisors to be effective one-on-one coaches to improve worker performance and retention.

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Case Study: Get your operations frontline performing consistently, lessons from Your Wireless

By Greg Barone / June 21, 2022 / Comments Off on Case Study: Get your operations frontline performing consistently, lessons from Your Wireless

How can operations leaders in supply chain, manufacturing and retail organizations get consistent performance across their frontline teams, when it’s so tough to hire and retain workers? See how digital performance management equips Your Wireless to impact operations outcomes.

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LMSs fail at getting operations updates and SOPs to the floor fast Retailers need a better solution

Why Learning Management Systems (LMSs) are failing retail

By Greg Barone / April 20, 2022 / Comments Off on Why Learning Management Systems (LMSs) are failing retail

Lots of retailers use Learning Management Systems to train frontline workforces. So why isn’t an LMS right for distributing operations updates and SOPs? Because supporting warehouse and store frontline performance demands technology built from the floor.

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how to improve retail store performance with Smart Access

Case study: Retail store chain improves store performance with standardized job and product knowledge guidance across 250 stores

By Lini Sarma / March 16, 2022 / Comments Off on Case study: Retail store chain improves store performance with standardized job and product knowledge guidance across 250 stores

How do retail chains improve store performance, while overcoming the challenges of non-stop hire training and constant product knowledge updates? See how a major US enterprise enhanced store performance by 4% with Smart Access. Read the case study.

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Case study: faster new employee onboarding with Smart Access

Case study: Major retailer accelerates new employees onboarding

By Tim Regnier / June 16, 2021 / Comments Off on Case study: Major retailer accelerates new employees onboarding

How can I get new frontline hires productive faster? That was the challenge faced by a major retailer with more than 200,000 employees across North America. Using Smart Access they found a way to equip frontline workers to gain new skills 6x faster on the job. Read how.

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