Capabilities 202203

Get your frontline to work - faster

Cut the time it takes new workers to get productive by 80%. Train and upskill instantly with Smart Access in the hands of your frontline.

How it works: Equip workers to take action

It's as easy as scanning a sticker. Retail workers use mobile devices to view personalized training that takes seconds to consume in the flow of work.  

Accelerate new and upskill employee training

Performance support that shortens on-the-job training from weeks to days

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Scan a Smart Access sticker to trigger hyper-personalized task guidance on a mobile device

Content is automatically tailored by role, location in the workplace, time and specific task

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Break down existing content and deliver it in the most effective format.

Group your content according to a specific task or outcome, like inbound receiving or closing a store, so it's easy for workers to find and absorb.

Different content formats to help frontline workers quickly learn a specific task, including quick, how-to videos and articles with embedded images and videos.

Easy-to-scan articles help team leaders on how to develop management skills.

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Lightweight application that works with any enterprise or consumer devices on Android or iOS

Easy install - associates can download the app directly from app stores

Low bandwidth, so you won't strain in-store wifi capacity

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Ability to drill down into job functions to review adherences to SOPs

Ability to sort and filter data based on facility, shift, leader, job function, timeframe, etc.

Reporting quickly identifies gaps in knowledge and processes so they can be closed

How our performance support
system serves retail leaders

Create training faster

Develop and distribute quick how-to videos to the frontline in just days.

Transform your content

Turn your existing training and operations materials into microlearning systems.

Real-time analytics

Gain visibility into how learning is consumed to resolve operational and training gaps. 

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How-to videos to
your frontline in 1 week

YouTube has shown us the training power of quick how-to videos. Use Smart Access to create them for your frontline in under a week.

Security standards that let you sleep at night

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Dependable storage and backup

Cloud data is securely stored in different locations around the world, and we test disaster and backup plans annually

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Encryption expertise

Strong, effective encryption protocols keep your data from being read or stolen if it's intercepted.

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Privacy controls

Anything you upload into Smart Access is kept private, backed up daily and never shared with third parties.

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Certifications

ISO 27001 via Google Cloud Platform, SOC II via Google Cloud Platform and CSA CAIQ 3.1.

Mobile specifications

Multiplatform: Android, iOS, RF devices

Direct app store download

Lightweight: Won't strain wifi

Minimal IT support required

Deployment takes just four weeks

Customizable platform

A robust ecosystem of features means that Smart Access can be easily customized for different use cases. We help you transform your existing training materials into bite-size content that your workers can easily consume in the flow of work.

How we guide you through your deployment

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Discover

We start with the discovery of relevant use cases and gather requirements.

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Develop

We use what we learned in the discover phase to develop your content and build out your Smart Access experience.

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Deploy

Your Smart Access solution is deployed in your customer environment - to both devices and locations.

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Determine

Post deployment, we continuously measure performance and determine ways to improve.

Read how our mobile training platform
is changing the future of work.

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